Hey there! Remember the first time you found that perfect pair of shoes? That’s the feeling we chase every day at Lace Up. Founded in a tiny Nashville apartment, this brand started because, honestly, we were tired of uncomfortable footwear. Fast forward to today, and here we are—still replying to every email personally (yes, even the quirky ones).
Funny story: Our best-selling design came from a customer’s midnight email rant about blisters. We listened. Now, whether it’s a sizing question or a wild idea, we read it all. Drop us a line—we might just bake your feedback into our next collection.
Psst… Need instant help? Try our live chat during business hours. One of our team members—maybe even the founder—will pop up faster than a new shoelace snap.
Call us old-school, but there’s magic in hearing a real voice. Last month, a 78-year-old customer named Martha called to describe how our shoes helped her garden pain-free. That conversation? It’s now framed in our workshop. Your stories fuel us.
P.S. Emails with pet photos get prioritized. Just saying.
